Store Policies

Refund and Exchange Policy:

Refunds are not provided; however, exchanges are permitted for full-price items within 3 days of purchase. Bundles must be in their original packaging, unaltered, and in resalable condition. Items purchased during promotions or sales are not eligible for exchanges.
Order Processing:

Weekends and holidays are non-processing days for orders. Paid shipping orders typically ship within 2-3 business days, while orders with economy or free shipping are shipped within 5-8 business days. Although the estimated arrival time is accurate, you may receive your order earlier. During sales or promotions, processing times may be extended due to high order volumes.
For Custom Wigs, processing times can take up to 10 business days.
Please note that Black Friday and Cyber Monday orders may require up to 10 business days to process.

Payment Terms:

Payment terms require 100% upfront payment. We accept all major credit cards and offer buy now pay later options through third-party providers. Upon placing an order online, your credit card will be charged. Any instances of credit card fraud or theft of merchandise will result in prosecution to the fullest extent of the law. Please ensure that your billing and shipping addresses match to complete a transaction on our site. Bundles by BC reserves the right to request additional payment and shipping verification post-order submission.

Shipping Policy:

All US orders are shipped with receipt confirmation and insurance, typically taking 2-5 business days for delivery. Orders shipped to PO Boxes are sent via USPS only. International orders are delivered via FedEx and may take up to 10 business days for delivery. Bundles by BC reserves the right to modify the specified delivery method to a comparable option. Shipping charges may vary from the actual carrier rate and must be paid in full at the time of order.

Errors and Shipment Delays:

We are not responsible for shipment delays due to weather or other natural factors, though we strive to meet specified timeframes. All shipping errors must be reported within 3 business days of delivery. Once confirmed, incorrect items will be resent or refunded, contingent upon the return of the incorrect or defective products to 10142 Veterans Memorial Hwy Austell Ga 30168. Please include tracking and insurance on your returning packages.

International Shipments:

International customers must submit a signed credit card authorization form with supporting documents. Customers are responsible for customs clearance and any associated taxes, fees, or duties. Invoices are included with all shipments as the sole accompanying document.


Limitation of Liability:

Bundles by BC limits liability to the remedies outlined herein, excluding any liability for product unavailability or service provision. We are not liable for consequential, special, indirect, or punitive damages, except as expressly provided herein. Customers agree that liability for product purchases is capped at the total amount paid. Bundles by BC is not liable for service-related liabilities beyond the aggregate dollar amount paid by the customer.