Orders are not processed on weekends and holidays. Products ship within 1-3 business days. During Sales/promotions, processing times may take up to 2-5 business days. Processing times for wigs can take up to 10 business days. BLACK FRIDAY & CYBER MONDAY ORDERS REQUIRE UP TO 10 BUSINESS DAYS TO PROCESS.
Terms of payment are always 100% upfront. We accept all major credit cards and Sezzle (buy now pay later) . As soon as you place an order online, your credit card will be charged. Credit card fraud and theft of our merchandise will be lead to prosecution to the fullest extent of the law.
Your billing and shipping address MUST match in order to complete a transaction on this site. Bundles by BC reserves the right to request additional payment and shipping verification after an order is submitted.
All orders within the US are shipped with receipt confirmation and insurance. It takes approximately 2-5 business days for orders to be delivered. Packages shipped to a PO BOX will be shipped via USPS only. Orders would be shipped once payment is confirmed and cleared. International orders take up to 10 business days for delivery and are shipped via FedEx. Bundles by BC reserves the right to change the delivery method specified on this website to a comparable method. Shipping charges may be more or less than the actual rate charged by the carrier. All shipping costs must be paid in full at the time of the order.
Refund and Exchange Policy
There are no refunds. However exchanges are permitted for full price items within 3 days of purchase. Bundles must be in the original packaging, unaltered, and re-sellable. Products purchased during a promotion or sale are not permitted for exchanges. Wigs, clip-ins, closures, and frontals are final sale.
Limitation of Liability
Bundles by BC, does not accept liability beyond the remedies set forth herein, including any liability for products not being available for, or the provision of services and support. Bundles by BC will not be liable for consequential, special, indirect or punitive damages even if advised of the possibility of such damages, or for any claim by any third party except as expressly provided herein. This limitation of liability applies both to products and services. Customer agrees that for any liability related to the purchase of products, Bundles by BC is not liable or responsible for any amount of damages above the aggregate dollar amount paid by customer for the purchase of products under this agreement. Customer agrees that for any liability related to the purchase of services not bundled with products under this agreement, Beauty Conierge LLC is not liable or responsible for any amount of damages above the aggregate dollar amount paid by customer for the purchase of services under this agreement.
Errors and Shipment Delays
We will not be responsible for shipment delays due to weather or other natural or environmental factors, we will try our best to ship out products at the specified timeframe promised. However, we advise that you place your order far in advance to allow for unplanned delays. All shipping errors must be reported 3 business days of the date of delivery. Once confirmed that an incorrect item was sent, we reserve the right to resend the correct product or refund your money. However, the incorrect products must be returned to our office prior to re-shipping of products.
All international customers are required to submit a signed credit card authorization form complete with supporting documents. Once you've placed your order you will be contacted by Customer Service to provide this information.
International Shipments must clear customs. The rules and requirements for customs clearance vary from country to country. It is the customer's responsibility to pay any additional taxes, fees or duties or to arrange for any permits or special paperwork that may be required. Invoices are sent with all shipments. This is the only document that will be sent with your shipment.